Shipping Policy

Last Updated: [December 13, 2025]

Welcome to ERICA VAZQUEZ LLC! This Shipping Policy outlines the procedures, timelines, and costs associated with shipping your orders of American flags and patriotic merchandise. Please review the following information to understand our delivery process.

1. Order Processing Time

• Orders placed and completed payment verification before 12:00 PM EST on business days (Monday–Friday, excluding U.S. federal holidays) are processed and shipped within 1–2 business days.

• Orders placed on weekends or holidays will be processed the next business day.

• Pre-orders or customized items (e.g., personalized flags) will specify estimated shipping dates on the product page.

2. Shipping Destinations

• We currently ship to all 50 U.S. states and select international countries (e.g., Canada, UK, Australia). International shipping availability is confirmed at checkout.

• If your region is not served, contact us at hi@ericavazquez.online for potential arrangements.

3. Shipping Methods & Carriers

• Domestic (U.S.): We partner with USPS, UPS, and FedEx for reliable delivery.

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 2–3 business days (additional fees apply)

• International: Shipping times vary by destination (7–21 business days). Customers are responsible for any customs duties or taxes

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4. Shipping Costs

• Free U.S. Standard Shipping on orders over $50.

• Orders under $50incuraflatrateof\ast \ast$5.95** for U.S. standard shipping.

• Expedited and international shipping fees are calculated at checkout based on destination and package weight.

• Remote areas (e.g., Hawaii, Alaska, U.S. territories) may require longer delivery times and/or additional surcharges.

5. Tracking & Delivery Issues

• A tracking number is emailed once your order ships. Use it to monitor delivery progress

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• If a package is lost or damaged in transit, contact us within 14 days of shipment for investigation and resolution

  . We may file claims with carriers on your behalf.

6. Returns & Exchanges Shipping Responsibilities

• Company Error (e.g., wrong item, defect): We cover return shipping costs and send a replacement.

• Customer-Initiated Returns (e.g., size change, no longer needed): Customers pay return shipping. Upon receipt and inspection, we refund the product cost (excluding original shipping fees)

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• Return instructions must be followed (e.g., original packaging, unused condition). See our [Return & Refund Policy] for details.

7. Risk of Loss & Title

Ownership and risk of loss for the products transfer to you upon our delivery of the items to the carrier.

8. Special Notes for Flag Products

• Flags are shipped in protective packaging to prevent damage during transit.

• Oversized flags (e.g., 10ft x 15ft) may require special handling and longer delivery times.

9. Force Majeure

We are not liable for delays caused by unforeseen events (e.g., severe weather, natural disasters, strikes, or customs delays for international orders).

10. Policy Updates

We reserve the right to update this policy. Changes take effect immediately upon posting on our website.